Silver Star Magnets
Help & Questions
What types of magnets do you offer?
Currently, we create high-quality custom photo magnets in a 2 inch x 2 inch square size. We hope to add more sizes in the future. Each magnet is printed with professional-grade materials designed to be vibrant, durable, and long-lasting.
How do I place an order?
Simply upload your photo, choose your size and quantity, and complete checkout. Our system will guide you step-by-step. If you need help, feel free to message us!
What kind of photos work best?
Clear, high-resolution images (preferably taken in good lighting) produce the sharpest results. If your photo is too low-quality, we’ll contact you before printing.
Can I order a magnet using pictures from my phone?
Absolutely! Smartphone photos usually work great as long as the image is not blurry or heavily zoomed in.
How long does production take?
Production typically takes 2–4 business days. During holidays or high-volume seasons, it may take slightly longer—but we always work hard to deliver quickly.
How long is shipping?
Standard shipping in the U.S. takes 3–7 business days, depending on your location. Rush options may be available at checkout.
Do you offer bulk or wholesale orders?
Yes! We provide bulk pricing for events, weddings, businesses, and gifts. Contact us for a custom quote.
What if I made a mistake after ordering?
If you need to update your photo or details, please reach out within 24 hours. We’ll do our best to make the change before printing.
What is your return or refund policy?
Because each magnet is custom-made, we cannot accept returns due to personal preference. However, if your magnets arrive damaged or defective, we will replace them at no cost. Please contact us with photos within 7 days of delivery.
Can I track my order?
Yes! You’ll receive a tracking number via email as soon as your order ships.
Do you edit or enhance the photos?
We make minor adjustments— mainly cropping and centering—to ensure the best presentation.
Do the magnets stick well?
Yes—our magnets are strong enough for refrigerators, metal doors, lockers, and most metal surfaces, but won’t scratch or damage them.